Return and Refund Policy

Thank You For Shopping With Us!

We want you to be happy with your Gold Coast Flooring Supply purchase!

We at GoldCoastFlooring.com are always willing to do anything to satisfy a customer. If for any reason you are unhappy with your purchase, the following terms and conditions apply to proceeding with a return.

All returns require a Return Authorization Number (RA). Customers must contact Gold Coast Flooring Supply at (516) 932-0434 to obtain a Return Authorization Number within 7 days of receiving the order. 7 days after the date of delivery, the order is considered closed and a return cannot be authorized. Some exceptions apply.

IMPORTANT NOTE: THERE IS A RESTOCKING FEE OF 10% OF ANY RETURN.

UNFORTUNATELY, WE DO NOT OFFER RETURNS ON ANY FINISHES.

Any additional exceptions, beyond the conditions listed above, will be noted in the product description if applicable for any other specific product(s).

Items must be returned in new, resellable and unused condition. Credit will not be issued for any opened merchandise.

Buyer is responsible for all shipping costs including to and from your shipping address.